FAQ and technical support

Software Merbon IDE Properties of hardware platforms with Merbon runtime How to write software effectively in Merbon IDE Transition to RT 2.4.0.x and impacts on the project Terminological dictionary Security issues of Domat products with Ethernet interface SSCP protocol and the serial link Coupling hardware I/O points Merbon Windows Runtime Latching - what it is and how to deal with it How it is with the templates thing? General runtime queries General IDE queries General questions about communication protocols General service inquiries How to connect via proxy General proxy queries General webserver queries Mapping of programs (tasks) on PLC How to avoid cold restart in case of input transformations change? PLC debugging - variables without values Only single user is allowed Runtime update and operations with PLC After the restart, the PLC has an IP address of 192.168.1.10 Storing variables in FLASH memory Error codes - LED RUN flashes Error message „You are over Hardware maximum allocated points“ Variables from the added device do not show in Variable browser Modbus RTU / TCP and wrong packets Variable of a M-Bus meter returns wrong value Sending alarm emails via Gmail How to add an image to HMI How to enter a time value in the HMI? No variables available in the Add variable dialog in HMI Editor After changing the web server password, the change was not applied on the web as well HT102, HT200 terminal: template upload/connection problems Default loading of definition files for Merbon Visual HMI Editor (v2.3.0.x and older) - frequently asked questions EnOcean integration

Software Merbon SCADA Notes to installations SSL security certificate for Merbon SCADA servers Problems with starting SCADA service The project cannot be exported or run Problem with the Merbon SCADA website stopped SCADA graph - oscilloscope mode Time setting The buttons retain the trigger background color instead of the set background color The value display in the schema shows a different value than the data point in the table ERROR during Domain Server installation and service cannot start Repeated stop of the Domain server and associated non-functional login When exporting alarms from RcWare, the dialog “Error during retrieving Configuration” appears. Meaning and use of files with the .DATAX extension in the project folder Correct setting of digital masks in RcWare for INT variables and TPG type INT Data series and Merbon DB licensing Storage in the database from two sources - RcWare and SCADA (in the graph of the variable the correct measured value alternates with the constant)

Software SoftPLC IDE Security issues of Domat products with Ethernet interface Setting of I/O modules using PLC in Converter Mode Communication between Merbon and SoftPLC process stations Configuration and Program Upload IPLC510 Non-communicating Ethernet on IPLC Cannot find MXPLC in the network (first connection) Unable to connect to MiniPLC after changing SoftPLC Link port (12345) Problems with sending alarm emails Limitations of miniPLC IPLC5xx in converter mode is not working MiniPLC does not communicate on COM2? Runtime update Problem with IPLC detection MXPLC and MXIO on one bus - timeouts Communication problem with a large number of modules with AO on the bus MMIO - temperatures in the Pt1000 range show nonsense Integration of I/O modules into Siemens Desigo TXI1.OPEN AI setting for ranges 4… 20 mA Block State Map (B112) - how to work with it? T40 - solar calculation - wich time to use? Cannot open project Carel-Modbus integration PI controller settings Driver Sauter does not update after some time SW backup when running RT .bmp - unsupported format? Creating an LCD menu for the HT100 Message "RTOS V1.20, contact support" MAC address of MiniPLC? AEW21.1 and MiniPLC The LCD display does not connect to the RT Serial terminal for 5xx Buffering of values in case of internet failure The display does not show values

Software Merbon Visual General Merbon Visual queries General HMI queries General HT200 queries General HT104/102 queries

Software RcWare Vision Notes to installations Alarms and TPG - link to Merbon Incorrect display of diacritics in Vision and Win 8 Unfunctional help for Windows 7 How to set up web access? Example of a data point with an alarm script BACnet import Aten (Prolific) USB-232 converter under Windows7 Error: division by zero Print preview: not enough memory Broken web from localhost SoftPLClink Communication and M-Bus meters setting RcWare DB FB starting problem - apparent license problem

PWM signal and working with it Correct placement of sensors in technologies Autocalibration of CO2 sensors DOSi 13C-TKM sun sensor with communication SHD-U6 - terminal marking

Domat room controllers and regulators Displaying of higher temperatures than measured - UC... Wago library for UI011 UI410 - temperature formats Power supply for room units: AC or DC?

New function of fancoil controller FCR013 for control of six-way valves Control strategy for DID induction units Zone control with change-over function Control of a three-stage fan coil by a continuous signal

PWM signal and working with it Passive temperature sensors and their commissioning I/O bus communication - most common problems M090 - extended commands M020, M030… and Windows 7, 8,… M031 and parity M020 - setting in case of poor network quality

SMS over GSM modem GPRS - general rules for successful communication GSM modem: SMS problems

Running of ModComTool from the command line APC Smart UPS IPCB.1 - no image visible on the monitor IPCT.2 – Linux touchscreen SMA - performance management IPCT.1 with coaxial power connector IPCT.1 - touch screen driver Processors in IPCT.1 stations Autologon – Windows Embedded Non-functional OPC client under Win7 Bus 485 AC 24 V power supply Conversion LUX to W/m2 M-Bus meters Communication with electricity meter ZPA EMU30.x7RS Automatic user logon in Windows XP Interpretation of time programs in the OPC server Disfunctional Web Panel in Windows 7 Web panel Communication Error before login No connection from touchscreen to runtime Incorrect touchscreen display Value sign displaying for plus Restart the computer with the remote webpanel MW240B for blinds control General OPC queries

Design and installation of measurement and control in terms of safety Select the right HMI/SCADA for your control system Programming and configuration of control systems from the security point of view Commissioning of 3rd party integration at air handling units Wall process stations and I/O cards assembly

Air conditioning and energy metering Load shedding control Control and measurement operation in terms of safety Differential pressure measurement in air handling unit

Network security at building control systems BACnet – brief introduction to the basics Basics of Modbus communication protocol Installation of M-Bus communication bus Technological network with VDSL converters

Integration of a KNX bus into Domat controllers Integration of EnOcean peripherials into Domat controllers Integration of a hotel reservation system into Domat